Smart home installation · Durham & Newcastle

More comfort.
Less waste.
All connected.

Heating that fits each room. Lights that follow your routine. Smart devices that finally work together. I’ll help you choose, install and enjoy a setup that makes sense for your home.

20% of hardware + £40 setupHardware and delivery quoted separately · Full price agreed first

I'm Carl, based in Chester-le-Street and serving Durham and Newcastle.

Try an everyday momentSee the house respond
YOUR HOME · SIMULATED N LIVING ROOM KITCHEN BEDROOM BATHROOM HALLWAY 2m
Front door
Locked
Lighting
Living room on
Heating target
Home · 20°C
Make yourself at home

Choose an example above or play the demo to see the house respond.

Simulation only. Timings are shortened. Real features depend on compatible devices and agreed settings. About smart locks

Try the dashboard

A connected home, to try.

Explore the actual Northstar Home, Climate and Energy card designs with fictional rooms and readings. Try the controls; everything here is simulated.

Simulation only · reset inside the dashboard restores its defaults.
Your accounts. Your equipment.Start small. Add more when it helps.Optional aftercare. Not a requirement.
Start with something useful

What would make
your home better?

You bring the idea. I’ll handle the compatibility, setup and routines. These starting points are yours to customise.

01 / Comfort & control

Warm rooms.
On your schedule.

Give each room its own heating routine. Keep the living room comfortable in the evening and lower the spare room’s target when it’s not needed.

Start with 3 smart radiator valves
Explore potential savings
02 / Everyday ease

Hands full?
Lights on.

Arrive home to a welcoming hallway. Let a sensor switch the lights on, then turn them off when the space is empty.

Start with 2 bulbs + 1 motion sensor
03 / Everything together

Less app hopping.
More living.

Already own smart devices? Let’s check what can work together and build routines around the equipment you want to keep.

Start with your existing devices
A closer look at heating

Comfort where you want it.
Less heat where you don’t.

Different rooms don’t need the same temperature all day. Compatible smart radiator valves let you set targets and schedules around the way you live.

I’ll check your valves and existing heating controls first. Boiler wiring changes are outside the standard setup service. Heat pumps need a system-specific approach.

A day at homeExample schedule
Home officeWorking hours
19°C
Living roomEvening comfort
20°C
Spare roomLower target while unused
16°C
00:0012:0024:00

Illustration only. Temperatures and schedules are agreed for your home and heating system.

Put the numbers in perspective

What could the payback look like?

Explore a scenario using your heating spend and an assumed saving. This is a calculation, not a prediction for your home.

Heating only, excluding hot water, other electricity and standing charges.
10% is an example assumption, not an expected result.
Include installation, hardware, delivery and any additional work. £600 is an example, not a quote.
Include applicable subscriptions, batteries and extra electricity.
Illustrative net annual saving£150
Simple payback4 years

£150 saved per year after £0 in running costs.

Actual savings depend on your current controls, routines, heating system, home and energy prices. A home with well-managed heating may save little or nothing. Simple payback excludes finance costs, replacements and future price changes. Read Energy Saving Trust’s heating controls guidance.

Ask whether room-by-room heating suits my home
The person behind Northstar

Hi, I'm Carl.

A tech enthusiast in Chester-le-Street, helping you get started.

I've always loved tech.

I know how frustrating it can be getting started with something new. I've had plenty of smart home headaches myself, from choosing the wrong hub to buying devices that just weren't right for the setup.

I've learnt a lot along the way, and now I use that experience to help you choose what actually works for your home and get everything working together properly, without the same trial and error.

Let's make your home a little smarter.
What I install

A sensible setup, built around you.

From a few smart lights to a more connected home. I'll explain the options in plain English and check that the devices suit your needs.

Smart lighting

Lights that respond to motion, schedules or a quick voice command. No more wondering what you left on.

Plugs, sensors & heating controls

Automate suitable appliances and use compatible sensors and radiator valves to reduce unnecessary energy use.

Dashboards that make sense

Bring useful controls together on a phone, tablet or wall display. See what is happening and make changes in one place.

Smart speakers & voice control

Ask for the lights, start a routine or make an announcement. Features depend on your speaker and chosen system.

Home Assistant, Alexa or Google, depending on what you want to do. No camera installations. See what is included and what needs checking.

Find your starting point

Your home. Your setup.

Explore the equipment and see your estimate take shape. You can leave any decision to me. No payment is taken here.

1. What would you like to happen?

Plain English is perfect. You don't need a device list.

2. How much of your home?

Starting prices cover installation and setup, not equipment.

Installation pricing is 20% of the estimated hardware cost plus a £40 setup fee. I'll confirm the equipment, installation scope and full quote before any work begins.

3. Have a control system in mind?

Pick a preference, not a commitment. Compatibility comes first.

Choose a system to include its hub. Existing hardware is subject to a compatibility check.

Already know the devices? Add quantities (optional)

Leave quantities at zero if you'd like recommendations. These are preferences, not a shopping order.

Smart bulbsLighting and scenes
0
Motion sensorsAutomatic lights and room activity
0
Smart switchesWired switches: electrician required, quoted separately
0
Radiator valvesRetrofit heads on compatible valves; no boiler wiring
0
Smart plugsLamps and suitable appliances
0
Additional speakersExtra rooms; Alexa and Google hubs already include one speaker
0
Extra automationsAdditional routines quoted to suit
0

I'll check each device against your chosen system. Advanced routines are quoted separately.

4. Where should I send your quote?

An email address is all that's required. Your choices and ideas will be included.

Specific hardware is quoted at its current price, plus delivery.

No payment. No need to decide everything today.

Your request is sent to Northstar Smart Homes through Formspree, including whether you arrived through our flyer QR link. Prefer to contact me directly? Email me or call 07590 041004.

What happens next

From an idea to a working setup.

You don't need to work it all out first. I'll explain each step and what you're getting.

01 / TALK IT THROUGH

Walkthrough & quote

We look at your home, your routines and any existing devices. I recommend a practical setup and confirm the scope and full price.

02 / GET IT WORKING

Installation & handover

I set up the agreed devices and routines, then show you how to use them. Installation timing depends on the size of the job.

03 / YOUR CHOICE

Support if you want it

You keep your system and accounts. Optional aftercare is there if you'd like help with updates, backups and ongoing support.

Aftercare, only if you want it.

Your system works without a Northstar care plan.

Compare optional care plans · from £19/month

Basic

£19 / month
  • Automated, monitored backups
  • Email and text support
  • Quarterly check-in

Priority

£39 / month
  • Automated, monitored backups
  • Phone support and priority response
  • One in-person visit per year
  • Proactive battery swaps

Priority + AI

£59 / month
  • Everything in Priority
  • AI assistant setup and monitoring on your account

Plans are optional and cancel anytime. For these remote-support plans, Home Assistant Cloud is included in the monthly plan price. Your own devices and services may have other requirements, which I'll explain before setup.

Before you sign up, I'll confirm the Basic check-in format, support arrangements, battery and consumable costs, and whether any AI provider usage charges are included or separate.

A few useful details

Clear expectations from the start.

What counts as a simple automation?

Think of a straightforward routine such as a motion sensor turning a light on, or a lamp following a schedule. The exact devices, conditions and routines included in your package are agreed in the quote. Multi-room logic, exceptions and more involved integrations may need extra setup.

The Single room package includes 1–2 simple automations. Larger packages include more, with the number and scope confirmed before work begins.

Do you install the smart locks shown in the demo?

The auto-lock scene demonstrates what compatible equipment can do; it is not a promise that a lock will fit every door or that lock fitting is included in a standard package.

If you want this feature, ask me first. We'll check your door and hardware, agree whether the job involves fitting, integration or both, and confirm who will carry out any specialist work.

Will I need an electrician?

Selecting wired smart switches flags an electrician requirement in your estimate. Electrical work is quoted separately. The other listed options cover plug-in devices, battery sensors, replacement bulbs and compatible retrofit radiator heads. Boiler wiring, new sockets and other fixed electrical work are outside this standard setup.

Can I use devices I already own?

Tell me what you have and what you'd like it to do. I'll check compatibility before recommending replacements. Not every device works with every hub, and Alexa, Google and Home Assistant offer different levels of control.

Will it work without the internet or a care plan?

A Northstar care plan is optional. Local-first setups can keep suitable functions running within your home, but internet-dependent devices, voice services and remote access may stop during an outage. I'll explain those limits for the equipment you choose.

Your accounts and equipment remain yours. Any required subscriptions are explained before you commit.

A conversation is a good start

Tell me what you’d
like your home to do.

You don’t need a shopping list or technical knowledge. Describe the problem or idea and I’ll help you work out a practical next step.

Pricing is 20% of hardware + £40
Hardware and delivery quoted separately.

Ask Carl

I’ll review your idea and reply to discuss the options. We agree the full price before work begins.

Your details are sent to Northstar Smart Homes through Formspree to respond to your enquiry, including whether you arrived through our flyer QR link.

Local smart home help

Smart home installation in Chester-le-Street, Durham and Newcastle

I'm Carl, based in Chester-le-Street. I help households across Durham and Newcastle choose compatible equipment and get it working together.

Chester-le-Street

Start with a room, a recurring frustration or an idea. From lights that respond to motion to a dashboard for your controls, I'll help you choose a practical first step and explain how to use it.

Smart home setup in Durham

Looking for help with smart lighting, plugs or heating controls in Durham? I can assess your existing devices, recommend a compatible system and set up routines around how you use your home.

Home automation in Newcastle

For homes in Newcastle upon Tyne, I offer setup with Home Assistant, Alexa and Google Home. We can plan voice control, additional room speakers or a shared dashboard, with the limits of each system explained before you buy.

Ask about your area